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MATCH PACK: SOUTHEND PLAY-OFF FAQS

8 May 2015

All the key facts and information for Sunday's BIG game

Ahead of Sunday's Sky Bet League 2 play-off semi-final first leg against Southend United at The Lamex Stadium (6.35pm), here is all the essential information you need in our Southend Match Pack...

The Key Facts
Stevenage v Southend UnitedThe teams:
Competition: Sky Bet League 2 play-off semi-final first leg
Location: The Lamex Stadium
Date: Sunday 10th May 2015
Kick-off: 6.35pm
 Weather:The current forecast is for a cloudy day in Stevenage with temperatures reaching 17 degrees. The temperature at kick-off is expected to be around 16 degrees.
Keith StroudReferee:

 - what's going on when?Timeline
Here are some of the key timings for Sunday:

3pm - Club shop, ticket office and Broadhall Suite opens
4pm - Kick-off between Chelsea v Liverpool in the Premier League, being shown live in the Broadhall Suite
5pm - Turnstiles open
5.40pm (approx) - Team news
6.15pm - Stevenage FC new under-9 intake sign their contracts for 15/16 on the pitch
6.35pm - Kick-off - Stevenage v Southend United
7.20pm (approx) - Half Time - 50/50 draw results announced, Stevenage Elite Development Programme champions trophy recognition
8.20pm (approx) - Full Time


- where to buy / collect?Tickets
Buying
Tickets are at Category A match day prices and can still be purchased now in-store or online at www.borotickets.co.uk. 

This is NOT an all-ticket game and home fans can purchase tickets on Sunday afternoon. There is however extremely limited availability in the home section of the West Stand and fans are advised to check available seats online at www.borotickets.co.uk. Fans purchasing on the East Terrace can use the cash only gates on turnstiles 12 and 13.

By Friday lunch Southend United had only a small number of their increased allocation of 1,609 remaining (includes 232 seats in the Main (West) Stand) and no more tickets will be available to away fans. Blues fans without a ticket should therefore not travel to Stevenage.

West Stand (home seating) - Please be aware there is extremely limited availability in the seats
£24 - Adults
£21 – Concessions
£16 – Under-22
£12 – Under-16
£10 – Under-12
 
East / North Terraces (standing)
£20 – Adults
£18 – Concessions
£12 – Under-22
£8 – Under-16
£6 – Under-12

Note: Family tickets in the West and South Stands are not available for this game. Please note Bring a Friend vouchers, competition ticket vouchers, McCoys 2-4-1 tickets or Loyalty Card Holder free / discounted game vouchers are not valid for this fixture and therefore cannot be redeemed.

Collecting
Fans can collect pre-booked tickets from the club shop on 10am-5pm on Friday or 9am-1pm on Saturday. Collections on Sunday will be from the ticket office from 3pm.


- directions, parking, mapsGetting to the ground
Q. How do I get to The Lamex?
A. Stevenage is easily accessible from locations around the country with The Lamex Stadium also simple to find once you're here. (Click here to download a copy of the below map)
 

By Car (postcode is SG2 8RH)
- Leave A1(M) at Junction 7 and head into Stevenage. 
- Cross over first roundabout (2nd exit) 
- Cross over second roundabout (2nd exit) and parking (500 spaces) is available on your left at Fairlands Valley car park. The ground will be on your right. 

Q. Where can I park?
A. Free match day parking for 500 cars is available to fans at Fairlands Valley car park to the north of the ground.

Any fans parking in nearby residential streets are requested to be considerate with their parking and not to block driveways and cause inconvenience for local residents

Please do not park on the grass verges alongside the A602 as your vehicle is likely to be ticketed by the local authorities.

Please also do not park in the adjacent Roaring Meg retail park. Parking is restricted to 90 minutes on a weekend match day, which come in to effect two hours before kick-off. Anyone exceeding this time limit could face a £100 fine.



Q. Can I travel by train?
A. Yes. Stevenage train station is on the East Coast main line and has regular services running between the capital and the north. Great Northern trains run between London Kings Cross (from 25 mins) and Peterborough (50 mins). Many Virgin East Coast mainline services also stop at Stevenage providing travel options between London, Leeds, York, Newcastle and Edinburgh.
 
On arrival at the station you then have two options to continue your journey to The Lamex:
 
By Taxi: A taxi will take five minutes and cost approximately £5. Turn left out of the ticket barriers, take the next left down stairs and the taxi rank is immediately on your left.
 
By Foot: The train station is approximately one mile from the ground and is easily accessible using the town's footpaths and pedestrian underpasses. Turn left out of the ticket barriers and take the next stairs on the right, prior to the bridge. Head along the A602, Lytton Way, with the railway and car parks on your right hand side. At the roundabout with Stevenage police station, take the second exit into Six Hills Way. At the next roundabout take the third exit (right) continuing along the A602 Monkswood Road, passing Asda on your right and North Herts College. After about 1/2 a mile you will arrive at a roundabout and The Lamex will be directly in front of you.



- club shop, ticket office and food & drink optionsOutside the stadium
Q. Where can I buy food and drink before entering the stadium?
A. The Broadhall Suite will be open to home and away fans on Sunday from 3pm. It is the perfect place to relax and enjoy bar snacks, food and drink on a match day. Located in the south-east corner of the ground it's easily accessible for all supporters and is the perfect place to relax and enjoy bar snacks, food and drink on a match day. Doors open at 3pm and fans can watch Chelsea v Liverpool (4pm) on the TVs.



Q. What time is the club shop and ticket office open?
A. The club shop will be open from 3pm right through to kick-off, giving you the opportunity to buy club merchandise. Fans will also be able to purchase tickets for next Thursday's away leg at Roots Hall (7.45pm).

Once inside the ground, fans in the East Terrace will also have the chance to buy official club merchandise from the new Supporters Association hut there.



- times and where to enterEntering the stadium
Q. What time will the gates open?
A. All turnstiles will open from 5pm. Simply present your ticket to the turnstile operator.

Q. Where do I enter the ground?
A. Where to enter the stadium depends on your ticket. Find your correct gate below and then click on the link beneath to download a copy of our stadium map.

Please note segregation is in place in the Main (West) Stand so fans must pay attention to the entry details below as well as read more about temporary catering and toilet facilities further below.
 
- Home fans in the Main (West) Stand (seats) need to enter through Gates 2-4 to the north of the ground only. There will be no access to home sections of the Main Stand via Gate 21.
- Home fans in the North Terrace (standing) need to enter through Gates 5-8.
- Home fans in the East Terrace (standing) need to enter through Gates 10-12 (to the north of the ground) or Gates 13-16 underneath the centre of the East Terrace.
- Southend fans situated in the South Stand (blue tickets) are required to enter through Gates 17-19.
- Southend fans in the Main (West) Stand (green tickets) are required to enter through Gate 21 to the south of the ground.
- Press and scouts are required to collect passes from the Executive Suite underneath the South (away) Stand and then enter the ground through either Gates 2-4 (scouts) or the Stevenage FC Foundation Office (press only)
- Corporate hospitality guests will enter the stadium through the Directors & Hospitality entrance.



Click here to download a copy of our stadium map.

- programmes, food, drink, alcohol and finding your way aroundInside the ground

Q. How much is a programme?
A. Priced at £3, our match day programme will be available around the stadium on Sunday and features the usual round-up of news, fun features and information. Youngsters can enjoy Boro Bear's Junior Boro Page and see what adventures Boro Bear gets upto in his latest cartoon!

Q. Is there food available inside the ground?
A. Yes, all four stands have tea bars offer freshly prepared baguettes, home-made pies, cheesy chips; burgers, sausages and bacon sourced from local butchers; muffins, cupcakes, sweets and 99% fat free Schmoo milkshakes which are ideal for kids and adults alike! Please see an example of one of our menus below.



Please note the tea bar in the south-west corner of the ground will be open to Southend fans in the West Stand only. An additional temporary tea bar will be set up for Boro fans in the West Stand and will be located at Exit Gate 6. The tea bar in the south-east corner of the ground, underneath the Control Box, will be open to Southend fans in the South Stand, who will also be able to use the tea bar behind the away stand.

Q. Can I buy an alcoholic drink inside the ground?
A. Fans in both the North and East Terraces (home areas only) can enjoy a drink inside the ground at the Corner Bar located in the north-east corner of the ground. The bar opens at the same time as the turnstiles and sells Carlsberg, London Pride, San Miguel, Kopparberg, wine, WKD and water (larger water bottles than the tea bars). There are currently no alcoholic drinks available to purchase in the Main or South Stand.

Q. How will I know where to find the nearest tea bar, toilets etc?
A. The easiest way to find the nearest tea bar, toilets and exit is by following the arrows on our pitchside gate signs (see below), at the front of each stand. Alternatively you can ask a steward.



Q. What if I have questions on the day?
A. If you have any questions during your visit then please don’t hesitate to ask one of our friendly stewards. They’ll be able to help you out with any queries – no matter how little – from finding your seat to pointing you in the right direction for the nearest toilets, tea bars etc.



Other questions
Q. I'm not going to the match - can I still watch or listen to it?
A. The game will be broadcast live on Sky Sports 1 and coverage starts at 6.30pm. Boro Player commentary with Steve Watkins, Simon Oxley and Geoff Doyle will be available for this game so make sure you sign up today if you haven't done so already. Alternatively you can follow our match feed on Twitter @stevenagefc or follow our Facebook updates.
 
Q. If I have a brilliant experience and want to come again, where can I buy tickets for future matches?
A. There are four ways you can buy tickets at The Lamex Stadium:
 
1) Online at www.borotickets.co.uk
2) In person from the club shop.
3) From the ticket office on the day of a game (open from midday for a Saturday home match and from 5pm for a midweek home match). This is also where tickets bought online for collection can be collected from. 
4) On the turnstiles on the day of the game.
 
Q. Where can I find Stevenage FC's fixtures?
A. This is our final home game of the 2014/15 season. The fixtures for 2015/16 will be released on Wednesday 17th June right here at www.stevenagefc.com.

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