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Club News

Important Supporter Ticketing & Entry Information

18 July 2019

Jim Steele

Ahead of Stevenage Football Club's 2019 Pre-Season Friendlies at The Lamex Stadium, the Club would like to provide supporters with the following important ticketing and access information...

Important Information...

As part of the North Stand development the Club is in the process of installing a series of new digital turnstiles at the north end of the stadium which will provide supporters with access to the West Stand, North Stand and East Terrace.

For all of the pre-season matches the Club will be utilising the West Stand only for home supporters, who will be able to gain access to the stand via the Club’s new digital turnstiles (1-3) located in the North-West corner of the stadium. Consequently, supporters will no longer be able to pay cash on the turnstiles and can either buy a paper ticket from the West Stand Ticket Office by cash or card, or visit www.borotickets.co.uk to receive an e-Ticket which can either be printed at home or scanned at the new digital turnstiles using your mobile device.

Home supporters are advised to arrive early and show patience ahead of this Summer's Pre-Season Fixures, as the new systems are used for the first time. Members of staff will be on-hand to help advise supporters how to purchase tickets and gain entry using the new digital turnstiles.

Please be advised that Turnstile 21 is no longer accessible to home supporters and only the digital Turnstiles 1-3 will be in operation for pre-season matches. Supporters using wheelchairs are requested to enter the stadium via Gate 6 for all matches until the completion of the new North Stand.

Away supporters can purchase tickets by cash or card from Turnstiles 17-20 located in the South Stand.

How To Purchase E-Tickets...

When purchasing your E-Ticket online at www.borotickets.co.uk, once you have selected your ticket simply choose from "E-Ticket, Mobile or Collection”:

  • E-Ticket: Once paid, supporters receive an email with their Ticket QR Code which they can either print at home or scan using their mobile device.
  • Mobile: Once paid, supporters have the option to receive a text message for 10p extra, in-order to get the QR code sent direct to their phone.
  • Collection: Once paid, supporters will be instructed to visit the Club Shop in-advance of their chosen fixture to collect their tickets.

Going Forward…

  • A footpath is currently being constructed between the West Stand and North Stand to allow supporters to move freely around the footprint of the stadium and will hopefully be in use by the first home league game
  • The North Stand Ticket Office should be in operation by the first home league game which will result in the closure of the West Stand Ticket Office
  • New digital turnstiles which will provide access to the North Stand and the East Terrace will be installed in late July ready for supporters to use at the first home league game
  • New wheelchair bays and access points for the North Stand will be ready upon competition of the new stand development

An Message From The Chairman…

Chairman Phil Wallace said, “The renewal of the old North Terrace didn’t stop there. We took this opportunity to modernise and improve a large part of the rest of the stadium. We have demolished the West Stand Turnstiles and replaced them with automatic versions, we have created new areas for disabled fans and taken out the dangerous slope going down from the West Turnstiles down to the seats, replacing it with steps.

“We are currently using the East Terrace entry as our storage space for lifting equipment and we will be putting a new block of turnstiles and the LED screen in at the end of this month.

“We have also taken the opportunity to upgrade the East Terrace toilets. As usual in UK building projects, we fell behind schedule due to the weather some time ago and we are trying to recover those weeks.

“It is literally a race against time because we must have everything completed in the access and egress areas by our first game on 10th August. We have also got to make sure the new North Stand Ticket Office is operational for that date.

“There is no doubt things will go wrong. They always do as you introduce a new culture and new way of doing things. So I would ask our fans to be patient whilst we make this change – we are making these improvements to provide a better experience for our supporters and hopefully make the stadium fit for purpose for the next generation.”

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